PRIVACY POLICY

Effective Date: May 1, 2025

JC's Auto Detailing ("we," "us," or "our") is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights regarding your data when you use our website or book our services.

1. Information We Collect

We may collect the following types of information:

• Contact Information: Name, phone number, email address, and service address when you submit a booking request or contact form.
• Vehicle Information: Make, model, year, and condition details you provide for quoting or booking purposes.
• Usage Data: Basic website analytics including pages visited, time on site, and general location (city/region level) through tools like Google Analytics.
• Communications: Text messages, emails, or form submissions you send us.

2. How We Use Your Information

• To confirm and fulfill your detailing appointment
• To contact you about your booking, rescheduling, or service updates
• To send appointment reminders or follow-up messages
• To improve our website and service offerings
• To respond to questions or concerns you reach out with

3. Text Messaging

By providing your phone number, you consent to receive SMS messages related to your booking, appointment confirmations, and service updates from JC's Auto Detailing. Message and data rates may apply. You can opt out at any time by replying STOP to any message.

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Partners: If your vehicle requires work beyond detailing (such as paint correction or body work), we may refer your information to our affiliated shop, Moto Auto Body, with your knowledge.
• Platform Providers: Our booking and website platform (GoHighLevel) may process your data as part of our business operations. Their privacy practices apply to data stored on their platform.
• Legal Requirements: We may disclose information if required by law or to protect our rights.

5. Data Retention

We retain your information for as long as reasonably necessary to fulfill bookings, maintain records, and comply with applicable law. You may request deletion of your data at any time by contacting us directly.

6. Cookies and Analytics

Our website may use cookies and third-party tools like Google Analytics to understand how visitors interact with the site. This data is aggregated and not linked to your personal identity. You can disable cookies in your browser settings at any time.

7. Your Rights

Depending on your location, you may have rights regarding your personal data, including the right to access, correct, or delete information we hold about you. To make a request, contact us using the info below.

8. Children's Privacy

Our website and services are not directed at children under 13. We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may update this policy periodically. The most current version will always be posted on this page with an updated effective date. Continued use of our site or services after changes are posted constitutes your acceptance of the updated policy.