PRIVACY POLICY

Effective Date: April 20, 2026

At KJ and AJ Details, we take your privacy seriously. This page explains what information we collect, how we use it, and your rights regarding your personal data.

1. What We Collect

When you contact us, book a service, or fill out a form on our website, we may collect:

• Name
• Phone number
• Email address
• Service address or job location
• Vehicle details (make, model, year, condition)
• Messages or notes you send us

We also collect basic website analytics (such as pages visited, browser type, and general location) through standard tools to help us improve the site.

2. How We Use Your Information

We use the information you provide only for purposes directly related to running our business, including:

• Scheduling and confirming your detail appointments
• Sending booking reminders, quotes, and follow-ups
• Responding to your questions
• Requesting reviews after your service is complete
• Occasionally sharing promotions or updates (which you can opt out of anytime)

3. SMS and Text Messaging

If you provide your phone number, you agree that we may contact you via text for booking confirmations, scheduling updates, and service-related communication. Message and data rates may apply. You can opt out at any time by replying STOP to any text.

We will never sell your phone number or share it with third-party marketers.

4. How We Share Your Information

We do not sell, rent, or trade your personal information. Ever. The only situations in which we share your data are:

• With service providers who help us run our business (such as our website platform, scheduling tools, and payment processors). These providers are bound by their own privacy obligations.
• If required by law in response to a legitimate legal request.

5. Cookies and Tracking

Our website uses cookies and similar tools to improve your browsing experience and help us understand how visitors use the site. You can disable cookies in your browser settings, though some parts of the site may not function the same.

6. Data Security

We take reasonable steps to protect your information using secure platforms and limited access. No system is 100% secure, but we treat your data with the same care we'd want for our own.

7. Your Rights

You have the right to:

• Ask what information we have about you
• Request that we update or correct your information
• Ask us to delete your information from our records
• Opt out of marketing communications at any time

To make any of these requests, just reach out using the contact info below.

8. Children's Privacy

Our services are directed toward adults. We do not knowingly collect information from anyone under the age of 13.

9. Changes to This Policy

We may update this privacy policy from time to time. The most recent version will always be posted on this page with an updated effective date.